VIP SiteCare
If you’re running a WordPress website, it’s important to keep your themes and plugins up to date, as well as perform regular backups, performance optimisations, and security checks. It ensures that your website runs smoothly without any downtime.
Running a website can be very time-consuming, and it’s important that you spend your energy wisely.
With our VIP SiteCare service, you don’t have to worry about your website and can focus on what matters — running a successful business. Our team of experts will take care of all the complex parts so that downtime is never an issue for you or anyone who visits this site!
WordPress Core Update
Hacks and cyberattacks on small businesses have grown to 44%, so it's more important than ever for you to update your WordPress site. If you don't update your WordPress site, it becomes a prime target for hackers. Don't let hackers take over!
We will protect your site from these attacks by keeping your WordPress core updated to the latest version, plus some fun extra features too 🙂
WordPress Plugins Update
WordPress sites use multiple plugins that authors regularly update with new features and security patches. Unfortunately, most hacked websites are due to outdated or vulnerable plugins. To keep your site secure and updated, we will routinely check all the plugins installed on your site and update them.
WordPress Theme Update
It's important to update your WordPress theme regularly to keep your website secure and up-to-date. We regularly release security patches and new features for our themes. We'll check for updates often and keep your site updated.
Automated Cloud Backups
It is important to take regular backups of your website. It is helpful to restore the site in case of any data loss or hacking. We will take a backup of your website every 24 hours and upto 30 days and store it safely on the cloud. You can have peace of mind knowing that if anything goes wrong with your site, you can always restore it quickly.
Daily
Daily
2x Daily
4x Daily
Site Restore
If your site starts malfunctioning due to a hacking or malware attack, don't worry! We will quickly restore it using the most recent backup.
Spam Filtering
If you own a WordPress site, chances are you receive several spammy comments regularly. These spam comments are bad for your site's reputation. We will block, filter and remove the spam comments.
24/7 Uptime Monitoring
Have you checked your website's uptime lately? Unless you regularly monitor your website uptime, you won’t know when your website is down. If your site goes down, there is a high chance that your customers will go to competitor websites. A study recently showed that 82% of consumers would leave your site if they couldn't get in touch with someone within five minutes or less! We will monitor your website uptime every 5 minutes and notify you when it is down.
24/7 Security Monitoring
We will continuously monitor your site to ensure that it is safe and free from any security risks and attacks.
Image Optimisation
Image optimisation is important for SEO. Optimizing the images on your website without compromising on quality, we can help to improve your website speed, SEO ranking and user experience.
Broken Link Checker
If there is any broken link on your site, it will negatively affect your site's SEO and user experience. We'll check for broken links and fix them.
Performance Check
Because user experience and SEO are linked to website performance, we will frequently monitor your site's progress. By doing this, we will identify any potential issues early on and fix them.
Site Speed Optimisation
We will analyze your website performance and optimize it to load faster. Your site speed and performance help to improve user experience and SEO ranking.
(In Yearly Plan)
(In Yearly Plan)
eCommerce Support
Our support team is always here to help you, whether you need help setting up your store or have run into trouble.
Report
We will send you comprehensive reports periodically documenting all the tasks we performed on your website.
Monthly
Monthly
Monthly
Bi-weekly
Support
If you have any questions or need help with your website, our support team will help you.
Standard
Standard
Priority
Priority
How does it work?
Ready
Choose the plan suitable for your website. We will help you choose the right plan if you are unsure.
Set
Provide us access to your website. We will walk you through the required accessibility if you need help.
Go
Now, you can stay worry-free about your site’s maintenance and safety because our team is ready for work.
General FAQs
Yes, we do! We take care of every website belonging to our clients as if it were our own.
Of course, you can! You can change your plan at any time to better suit your needs.
We guarantee that you will be satisfied with our services, and if not, we will give you a full refund within 15 days of your purchase. VIP SiteCare always has your best interest in mind.
Yes, you can! If you aren’t pleased with the results, please contact our support team to cancel anytime.
We need access to your site WordPress Admin. You can create a new admin account on your site for us.
You don’t need to provide Cpanel/Hosting access. We might need it in some cases. When we do, we will let you know.
If you operate more than one website, ask about our special rates for multiple websites. Our standard WordPress site maintenance plan is for a single website; however, we give discounts for customers with multiple sites.
Before we update your website’s themes and plugins, we check the updated files for safety to avoid any issues. If an update does break your website, don’t worry! We will use the latest backup copy to restore it immediately.
VIP SiteCare is focused on keeping your website running smoothly and protecting it from any potential harm. Our SEO plans are available as a separate service.
Our support service is available from 9 AM to 6 PM NPT, i.e., 3:15 AM to 12:15 PM UTC. We respond to your queries within a few hours or 24 hours.
You can submit as many support requests as you need every month until your plan expires. Please email us whenever you require assistance.
Our customer service team would be more than happy to help you with any inquiries that you may have. You can reach us through our contact form, and we will respond as soon as possible.
Your Personal WordPress Support Team
With our VIP SiteCare plan, we will take care of your site so that it runs smoothly and you can focus on running your business.